Case Studies

the client Newcrest Mining Limited

the solution Controlled Document Management System

Newcrest Mining is one of the world’s largest gold mining companies and a long-standing Bluebox client. With a strong focus on safety, Newcrest required a controlled document solution that would improve risk management and streamline the creation and approval of critical safety documents.

Before approaching Bluebox, Newcrest had been scouring the market for a solution that met their needs without success.

The Challenge

Newcrest needed a practical, efficient way to manage two key document types:

Standard Work Instruction (SWI) documents, which detail how to carry out activities safely to avoid risk and injury for repetitive tasks.
Job Safety Environmental Analysis (JSEA) documents, which guide the employee through assessing the risks of completing a one-off task prior to its commencement.

Their previous system presented several issues:

Approval delays caused by inefficient workflows.
Generic document naming, making it difficult to locate the right version.
Inconsistent formatting, which made hazards and controls harder to identify.
Significant manual effort required in producing each document.

After extensive searches for a solution, Newcrest was unable to find a product that met their needs leading them to partner with us to create a tailored system.

The Solution

We designed and delivered an innovative Microsoft-based solution using Microsoft 365, SharePoint and Azure web services. Key features included:

Standardised layouts and field options for hazards and critical controls.
Forms with WYSIWYG controls to maintain user-friendliness.
Automated workflows for approval, publishing and version control.
Ability to generate a SWI or JSEA based on a Word template and store it in a SharePoint document library for it to enter an approval and publishing workflow
Enhanced ability to add photos, diagrams and drawings using drag-and-drop functionality.
Intelligent dashboards providing visibility of work in progress.
Data-driven analytics to assess safety statistics and risk rankings.

The Benefits and Impact

This solution has had positive impacts on safety as well as impacting overall business efficiency, which has directly affected Newcrest Mining’s bottom line. The outcomes have been significant:

Improved quality and consistency of SWI and JSEA documents.
A 66% reduction in time spent creating and approving safety documents.
Easy access to safety documents and statistics, supporting smarter resource allocation.
Enhanced capability to analyse risk and improve safety outcomes across the organisation.

This solution has been proven to deliver major gains in both safety and operational efficiency. We believe it has strong potential to benefit other mining, oil and gas, and safety-focused organisations worldwide.